Cruise Farefinder acts strictly as a booking agent for major cruise lines. All cancellations, modifications, and refunds are strictly governed by the respective cruise line's internal cancellation policy in effect at the time of booking.
The terms outlined below serve as a general industry guide—your specific, legally binding policy will be confirmed explicitly in writing during your booking process.
| Days Before Departure | Typical Cancellation Fee | Typical Refund Amount |
|---|---|---|
| More than 90 days | Deposit only | Cruise fare refunded (Deposit forfeited) |
| 75 – 89 days | 25% of cruise fare | 75% cruise fare refund |
| 60 – 74 days | 50% of cruise fare | 50% cruise fare refund |
| 30 – 59 days | 75% of cruise fare | 25% cruise fare refund |
| Less than 30 days / No Show | 100% of cruise fare | Nil (No refund) |
📌 Important Note on Fare Types: Exact policies vary dynamically by cruise line, sailing date, cabin category, and specific promotional rates. Non-refundable deposits, flash sales, and special promotional fares frequently carry much stricter terms. Always reference the exact policy provided at the time of your booking.
Every individual maritime operator (including Royal Caribbean, Carnival, Norwegian, Princess, MSC, and others) enforces its own distinct cancellation timeline. Cruise Farefinder will cleanly itemize your exact cruise line's rules inside your formal booking confirmation.
While our team handles and facilitates all cancellation requests and refund processing directly on your behalf, all final refund amounts and processing timelines are ultimately determined and controlled by the cruise line.
Excursions booked through Cruise Farefinder feature independent, varying cancellation windows. Typically, you must cancel between 48 to 72 hours prior to scheduled port arrival to avoid penalties. Excursion-specific rules will be clearly communicated during your initial booking.
To officially initiate a cancellation request, please follow these steps:
⏳ Processing Windows: Once submitted, written cancellation requests are reviewed and processed internally within 5 to 7 business days.
In unforeseen events of Force Majeure (including natural disasters, major weather disruptions, global pandemics, government travel restrictions, or geopolitical conflicts), Cruise Farefinder will work aggressively to secure the maximum possible cash refund or Future Cruise Credit (FCC) for you, entirely in accordance with our underlying suppliers' emergency policies.
To begin a cancellation request or check the status of a pending refund, connect with us:
Email: info@cruisefarefinder.com
Phone: +1-305-570-1580